As the legal guardian for someone receiving state services, we understand you may have questions and concerns. We can assure you that all personal information about you and the person for whom you are the legal guardian to is kept private and confidential. Please go to the Documents and Resources page to view a copy of Missouri Department of Health and Senior Services (DHSS) Notification Letter for more details. Also, all survey responses are confidential and are not linked to you or the individual receiving services in any way. No one at the state, county, or provider agencies will know how each person responds.
You may be present during the interview and assist in answering some of the questions if needed. If an individual is unable or unwilling to respond, the interviewer will switch to a proxy version of the survey, which allows you to answer on behalf of the individual. If you are unable to be present during the interview and would like to recommend another person who can serve as a proxy if assistance is needed, please inform the interviewer during scheduling.
Interviewers are trained to conduct the interviews with older adults and individuals with disabilities. Communication or other assistance that you might provide during the meeting is appreciated and can also be shared with the interviewer during scheduling.
To set up a time convenient for you, please contact Project Coordinator Casey Stone at 888-848-2555 (toll free).