The National Core Indicators (NCI) program helps state agencies to learn about their own performance. A random group of persons who are receiving state services are asked for their opinions about the services they receive. Trained interviewers will travel across the state to meet with people in person to ask about Employment, Individual Rights, Service Planning, Community Activities, Choice, Health, and Safety.

Vermont joins 46 other states and the District of Columbia in participating in the NCI-Developmental Disabilities (NCI-DD) Survey, which reaches out to adults with intellectual and/or developmental disabilities. Vermont joins 19 other states on the NCI-Aging and Disabilities (NCI-AD) Survey of older adults and adults with physical disabilities.

What to Expect

Vital Research is an independent research organization contracted by the Vermont Department of Disabilities, Aging and Independent Living (DAIL), to conduct face-to-face interviews with individuals receiving services. If you are contacted by a Vital Research interviewer, we hope you will be willing to set up a time to meet and provide your opinions.

  • Participation is voluntary.
  • Your services and supports will not be affected whether you participate or not.
  • All responses and information shared remain confidential.
  • The face-to-face meeting takes about 30 to 45 minutes.

If you are interested in setting up an appointment convenient for you, please contact Project Coordinator Jake Hansen at 888-848-2555 (toll free). Please explore the website further for additional information and resources.