With more than 30 years of experience advising clients around the globe on survey research, we can deliver the results you need. We work closely with our clients to assess a range of attitudes, thoughts, opinions, perceptions, behaviors and feelings about services, programs and products. Our team of experts will work with you to:
- Define the population of interest & determine the sampling frame that will yield representative results
- Define the research goals, objectives & questions
- Determine the appropriate format & method of administration for the survey (e.g. online, mail, paper, telephone, in-person)
- Determine the types & formats of questions to use
- Determine survey length & question order
- Format the survey so that it represents your organization in every way
- Develop an entire communication campaign to support your survey
- Pilot test your survey to provide valuable feedback on question content, layout, & methodology effectiveness
- Process your survey data to ensure accuracy.
- Analyze your survey using the most appropriate statistical & content analysis
- Provide real time updates on your survey’s progress & emerging findings
- Produce reports that meet your stakeholder requirements, including infographics & data visualizations
- Help you interpret your findings & offer feedback for quality improvements
High quality survey research has the potential to offer critical information needed for decision-making. We will partner with you so that your surveys can be used to improve services, programs, and the lives of your stakeholders.