data collection


With more than 30 years of experience advising clients around the globe on survey research, we can deliver the results you need. We work closely with our clients to assess a range of attitudes, thoughts, opinions, perceptions, behaviors and feelings about services, programs and products. Our team of experts will work with you to:

  • Define the population of interest & determine the sampling frame that will yield representative results
  • Define the research goals, objectives & questions
  • Determine the appropriate format & method of administration for the survey (e.g. online, mail, paper, telephone, in-person)
  • Determine the types & formats of questions to use
  • Determine survey length & question order
  • Format the survey so that it represents your organization in every way
  • Develop an entire communication campaign to support your survey
  • Pilot test your survey to provide valuable feedback on question content, layout, & methodology effectiveness
  • Process your survey data to ensure accuracy.
  • Analyze your survey using the most appropriate statistical & content analysis
  • Provide real time updates on your survey’s progress & emerging findings
  • Produce reports that meet your stakeholder requirements, including infographics & data visualizations
  • Help you interpret your findings & offer feedback for quality improvements

High quality survey research has the potential to offer critical information needed for decision-making. We will partner with you so that your surveys can be used to improve services, programs, and the lives of your stakeholders.