Website and SMS Privacy Policy

Website Privacy Policy


Effective Date: 3/21/2025

Information We Collect

We may collect and process various types of personal information to provide and enhance our services. This may include:

  • Personal Identifiers: Name, email address, phone number, mailing address, job title, and other identifying details.
  • Business Information: Company name, industry, and professional contact details.
  • Technical Information: IP address, browser type, operating system, device type, referring URLs, and website usage data collected through cookies and analytics tools.
  • Other Voluntary Information: Information you provide when filling out forms, surveys, or communicating with us via email, phone, or social media.

How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: Providing, managing, and improving our professional services.
  • Communication: Responding to inquiries, customer support requests, and service-related communications.
  • Marketing & Promotions: Sending newsletters, promotional materials, and event invitations (only with your consent).
  • Legal & Regulatory Compliance: Fulfilling legal, regulatory, and contractual obligations.
  • Website & Service Enhancements: Improving website functionality, optimizing user experience, and analyzing trends.

Sharing of Information

We do not sell your personal information, but we may share it in specific circumstances:

  • Service Providers: We work with third-party vendors to support our operations, such as IT and cloud service providers, and marketing partners.
  • Legal Compliance: We may disclose your information if required by law, court order, or legal process, or to protect our rights, privacy, safety, or property.
  • Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data.
  • Secure access controls.
  • Regular security assessments.

While we strive for strong security, no data transmission over the internet is completely secure. We encourage users to take precautions when sharing personal information online.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Request access to or correction of your personal data.
  • Request deletion of your information under certain conditions.
  • Unsubscribe from marketing communications.
  • Restrict or object to certain data processing.
  • Withdraw consent for data processing at any time.

To exercise your rights, contact our Privacy Administrator at info@vitalresearch.com.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us understand how users interact with our site.

Third-Party Links

Our website may contain links to third-party sites. These external sites have their own privacy policies, and we do not control their practices. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Vital Research, LLC
Email: info@vitalresearch.com
Phone: 888-848-2511
Address: 6300 Wilshire Blvd, Suite 860, Los Angeles, CA 90048



Vital Research, LLC - SMS Privacy Policy


Effective Date: 6/12/2024

Last Updated: 6/12/2024

Introduction

Vital Research, LLC is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you receive SMS communications from us. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

Information We Collect

We do not collect any personal or identifiable information via SMS. This includes, but is not limited to, names, phone numbers, email addresses, or any other form of personal data.

How We Use Your Information

SMS may be used for communication purposes only, but we do not track, record, or store any information exchanged through SMS.

Example communications include:

  • Service Delivery: To send you SMS messages that you have agreed to receive or have requested.
  • Customer Support: To respond to your inquiries and provide support that you have agreed to receive or have requested.
  • Communication Updates: To send, with your prior approval, SMS messages to remind you of the date and time of an appointment.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, enforce our policies, protect our safety or the safety of others, investigate fraud, or respond to a government request.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Your Choices

The decision to communicate via SMS message is completely made by you. At any time, you may notify Vital Research, LLC (see contact information below) that you no longer want to communicate via SMS messages.

Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you of the changes through the SMS service or by other means.

Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us at:

Vital Research, LLC
Email: info@vitalresearch.com
Phone: 888-848-2511
Address: 6300 Wilshire Blvd, Suite 860, Los Angeles, CA 90048

By receiving SMS communications from us, you acknowledge that you have read and understood this SMS Privacy Policy and agree to its terms.

Vital Research reserves the right to modify this SMS Privacy Policy at any time.