SMS Privacy Policy

Vital Research, LLC - SMS Privacy Policy

Effective Date: 6/12/2024

Last Updated: 6/12/2024


Vital Research, LLC is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you receive SMS communications from us. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

Information We Collect

We do not collect any personal or identifiable information via SMS. This includes, but is not limited to, names, phone numbers, email addresses, or any other form of personal data.

How We Use Your Information

SMS may be used for communication purposes only, but we do not track, record, or store any information exchanged through SMS.

Example communications include:

  • Service Delivery: To send you SMS messages that you have agreed to receive or have requested.
  • Customer Support: To respond to your inquiries and provide support that you have agreed to receive or have requested.
  • Communication Updates: To send, with your prior approval, SMS messages to remind you of the date and time of an appointment.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, enforce our policies, protect our safety or the safety of others, investigate fraud, or respond to a government request.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

Your Choices

The decision to communicate via SMS message is completely made by you. At any time, you may notify Vital Research, LLC (see contact information below) that you no longer want to communicate via SMS messages.

Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you of the changes through the SMS service or by other means.

Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us at:

Vital Research, LLC
Phone: 888-848-2511
Address: 6300 Wilshire Blvd, Suite 860, Los Angeles, CA 90048

By receiving SMS communications from us, you acknowledge that you have read and understood this SMS Privacy Policy and agree to its terms.

Vital Research reserves the right to modify this SMS Privacy Policy at any time.