Together we form a diverse team with a wide range of professional and academic backgrounds. Our staff of nearly 30 experts will work closely with you to design a project that meets your unique needs and delivers high quality results.
You can also reach staff members by sending an email using their first initial followed by their last name [@] vitalresearch.com (e.g., Jane Smith: email@example.com)
Harold co-founded Vital Research in 1982 because he wanted his research to make a difference in the lives of others. You will appreciate the commitment, dedication, and collaboration that go into each of his research, evaluation, and survey projects. Harold is a specialist in study design, survey development, psychometrics and statistical analysis, and large-scale data tracking and management. He earned his Ph.D. at the University of Southern California with an emphasis in research methods and statistics; he has expertise in numerous statistical programming and business analytics software tools. He strives to take complex data and translate them into actionable findings that his clients can use to transform the lives of the people they serve.
As Director of Operations, Muriel has the opportunity to facilitate change for both internal and external clients. Most of her time is spent on directing and supporting large-scale consumer surveys in aging and disabilities. Giving a voice to vulnerable individuals drives Muriel to give it her all. She enjoys traveling to Minnesota, Ohio, Colorado, Mississippi and other states to consult with clients on project design and implementation. Muriel has directed more than 15 statewide nursing facility Quality of Life surveys and Home and Community Based Services consumer surveys, resulting in over 300,000 in-person interviews using the most up-to-date technology solutions.
In the office, Muriel works closely with the project management, data, and administrative support team to identify and implement the most efficient and effective ways to deliver the best possible service. She engages the team in sharing new ideas and different perspectives for continuous strengthening of the deliverables to both internal and external stakeholders.
Muriel’s geriatric research experience includes managing National Institutes of Health and pharmaceutical grants at the West Los Angeles VA Medical Center. Her work with nursing home residents and their caregivers at University of California, Los Angeles’s Alzheimer’s Disease Center resulted in the validation of an internationally recognized neuropsychiatric inventory tool. Muriel holds a Master’s degree in Clinical Neuropsychology from the Vrije Universiteit of Amsterdam, The Netherlands.
As the Director of Research, Courtney Malloy directs research policies and procedures, leads strategy and business development initiatives, and oversees select survey, research, and evaluation projects. Courtney has expertise in evaluation capacity-building, research and evaluation design, instrument development, data collection, qualitative and quantitative data analysis, and generating actionable insights from research findings. She is particularly skilled in survey design and utilizing qualitative data collection and analysis strategies in mixed-methods research. Courtney has worked with a diverse range of clients including school districts, community-based organizations, foundations, colleges and universities, teachers unions, and government agencies. She has conducted numerous projects ranging from short-term institutional research projects focused on program improvement to multi-year longitudinal studies designed to assess the impact of interventions on students and teachers.
Courtney received her Ph.D. from the Rossier School of Education at the University of Southern California, where she also teaches courses focused on building the capacity of practitioners to use data and research to make meaningful changes to programs, policies, and organizations. She has published numerous reports and articles on educational reforms and interventions, class size reduction, data use and inquiry by practitioners, school governance, effective instructional practices, charter schools, and educational partnerships. As a recipient of honors from the Phi Delta Kappa Leader program, she is recognized as a top educator, demonstrating exemplary leadership through service, teaching, and research.
As one of the founding partners and a senior researcher, Gwen directs and designs study components and evaluations to help clients enact change. She provides expertise in outcomes research and studies on the quality of life, health care, aging, education, and training. With over 35 years of experience in research and its methods, Gwen assists clients in selecting appropriate designs, sample sizes and sampling plans, and instruments. She oversees all aspects of projects, analyzes data, and ensures that clients fully understand how to interpret and apply their findings. Vital Research, built on its four core values more than 30 years ago, continues to inspire Gwen to collaborate with clients to take actions based on their findings so that they can make positive changes for individuals, families, and communities. She earned both Bachelors and Master’s degrees in primary care and gerontological nursing at UCLA and her Ph.D. in education focusing on research methods, measurement, and statistics from the Rossier School of Education, USC. She has served on faculty at University of Wisconsin, Madison, and UCLA, on the NIH NINR Study Section to review federal grant proposals, the American Nurses’ Association Certification Board for geriatric nurse practitioners, and reviews manuscripts for several professional journals.
As a Senior Research Associate, Andrea designs and manages customized evaluations to help clients create social change. She specializes in implementation and impact evaluations in the areas of STEM education, K-12 arts and literacy education, and teacher certification programs in high-need areas, such as secondary science, mathematics and special education. With over 10 years of experience in evaluation, Andrea utilizes data to help clients effectively create quality improvements for programs in order to change the lives of participants and communities served. Empowered by VR’s mission and core values, Andrea views cultivating collaborative relationships with others as essential for achieving positive social outcomes. She earned her Master’s Degree in Developmental Psychology from Teachers College, Columbia University and attended UC Berkeley.
As a Senior Research Associate, Janet has a hand in all aspects of the evaluation process – from evaluation design and implementation to the reporting and dissemination of findings. More specifically, Janet has expertise in the design of both formative and summative evaluations, instrument development, data collection and analysis, report writing, and project management. Her experience includes work with a diverse set of clients, as well as encompasses a wide range of research methods (quantitative and qualitative) as well as up-to-date evaluation theories and processes. In particular, Janet is a proponent of applying evaluative thinking and utilizing the evaluation process and findings to encourage clients to change the way they think about evaluation and consequently make a difference in their work internally and externally. Prior to joining the Vital Research team, most recently Janet worked on evaluation projects for the University of California, Los Angeles’s (UCLA) Graduate School of Education’s SRM Evaluation group. In the past, Janet also developed and conducted workshops on evaluation. She holds a Bachelor’s degree in Psychology from Pomona College, a Master’s in Education from Harvard University, and has completed all but her dissertation for her doctoral degree from UCLA’s Graduate School of Education.
Leslie has recently joined Vital Research as a Project Manager in the Aging Services division. She currently manages statewide data collection efforts across Colorado, Delaware, and Ohio, overseeing every aspect of their implementation. Leslie has over ten years of experience in managing large-scale, multi-million dollar research projects for clients such as the U.S Department of Education, as well as conducting social science and education policy research activities for clients such as the National Science Foundation and the California Department of Education. Leslie holds a Master’s Degree in the Social Sciences in Education from Stanford University, a Master’s Degree in Social Ethics and Theology from Fuller Theological Seminary, and a Bachelor’s Degree in Sociology and Humanities from Pepperdine University. She is passionate about using research to better the lives of our most vulnerable populations.
As Project Manager in the Aging and Disabilities division, Olia currently manages statewide data collection efforts across the states of Minnesota and Ohio. She is responsible for overseeing every aspect of project development and implementation. Olia has over six years of experience developing business proposals and managing national and international multi-million dollar research projects for clients such as Bill and Melinda Gates Foundation, Millennium Challenge Corporation, as well as various state and federal government agencies.
Olia holds a Master’s of Business Administration degree with focus on Social Entrepreneurship and Sustainability from Hult International Business School, and a Bachelor’s degree in Economics from the University of Maryland. She is passionate about making a strong contribution in our society and ensuring long-term sustainability and welfare of our communities and our environment.
As Research Associate, Cathy provides support in multiple areas including education, social services, and health. For these projects she participates in evaluation and research design, project management and implementation, data analysis, and reporting. Cathy’s methodological expertise spans qualitative and quantitative methods, with emphasis in advanced quantitative methods related to causal inference. Her content expertise includes young children’s early development, family systems, and early childhood care and development program design, implementation, and evaluation both domestically and internationally. Prior to joining Vital Research, Cathy was an Early Childhood Development Advisor with Save the Children Federation, an international non-profit, for Latin America and the Caribbean.
Cathy holds a Ph.D. in Human Development and Psychology from the University of California Los Angeles School of Education and Information Studies, where her research focused on the impact of social policies and programs on young children’s social, emotional, and cognitive development as well as children’s identity development. She also holds a Ed. M. from Harvard University’s School of Education in International Education Policy. Cathy is enthusiastic to be continuing her work dedicated to improving lives of children and families in situations of risk at Vital Research.
As Research Associate, Sarah provides support to client projects in numerous areas including public education, public services, and public health. For these projects, she participates in evaluation and research design, implementation, analysis and reporting. Moreover, Sarah manages projects focused on statewide data collection efforts that aim to improve government services directed at individuals with disabilities. Sarah has methodological expertise in both qualitative and quantitative study designs and analyses. Her content expertise spans public health, public policy, food and agriculture systems, environmental sustainability, U.S. immigration, social justice and equity. Prior to joining Vital Research, she provided her research expertise and project management skills to highly diverse organizations including national non-profits, international development agencies, the federal government, foundations, community-based organizations, labor unions, hospitals and universities.
Sarah holds a Ph.D. in Health and Public Policy from the Johns Hopkins Bloomberg School of Public Health, where she focused on policies impacting the U.S. food system. She also holds a Master in Public Health degree focused on Global Environmental Sustainability and Health from Johns Hopkins, as well as a B.A. in Cultural Anthropology from the University of Chicago. Sarah has dedicated her career to actionable research that improves the lives of others. She is happy to be furthering her goals through her work at Vital Research.
Adrienne joined Vital Research in 2012 and is responsible for evaluation project management, project design, grant writing, quantitative and qualitative instrument development, data collection, and reporting. In her work, Adrienne’s aim is to ensure all clients receive actionable results that can be used to improve their programs. Adrienne has worked in research and evaluation capacities for over 10 years in universities and the private sector, including work at the Center for Community College Student Engagement (CCSE) at UT Austin, the University of Illinois-Chicago (UIC) School of Public Health, and the National Opinion Research Center. Adrienne is currently a Ph.D. student in Social Research Methodology at the University of California Los Angeles. In addition, she holds a Master’s of Public Health in Community Health Sciences with a focus on women’s health from UIC and a Bachelor of Arts in Psychology from Arizona State University.
Matthew provides research support with a sharp eye for detail for Vital Research. He plans and coordinates all data entry activities, supervises research assistants, and implements and maintains quality control systems. A graduate of University of Illinois Urbana-Champaign, he has a B.A. in Anthropology. Before coming to Vital Research, he worked for the 2010 United States Census.
Vanessa manages administrative functions critical to Vital Research, including payroll, timekeeping, billing, and human resources administration. She has worked for Vital Research since 1994, and received her Bachelor of Science at the Cebu Doctors College in the Philippines.
Norma has proven to be essential to the Vital Research team. Her high energy level and outstanding software skills served her well when she supported the entire office as Executive Assistant. Her ability to work quickly while paying careful attention to details helps her in her current position. She is responsible for coordinating dozens of client projects in the Aging Services divisions annually. She plans and oversees all data collection efforts and is the first point of contact for field interviewers. Norma is also known for bringing Bunco to the office as part of her membership of the VR K’nex team, a group of staff members committed to organizing volunteer opportunities and social events. Norma earned a certificate in Computerized Business Systems at the Computer Learning Center in Los Angeles and is currently pursuing her Associates Degree at Pasadena City College.
A Project Coordinator for statewide projects, Gloria manages and supports various aspects of large-scale consumer survey campaigns in aging and disabilities. She believes every email sent and revision made is meaningful because it is part of giving a voice to vulnerable populations. Prior to joining Vital Research, she worked in a variety of industries, including consulting, advertising, and project management. She has over ten years corporate and non-profit experience managing multifaceted projects, which demanded meticulous attention-to-detail, communication, and organizational skills as she led and/or collaborated with colleagues, vendors, and clients. Gloria holds a B.A. in Government and International Relations from Wesleyan University and has completed coursework for a M.Ed. at UCLA’s Graduate School of Education.
Viviane is responsible for coordinating statewide projects, providing support for aging and disabilities consumer survey initiatives. Working closely with the statewide team, she is involved in project setup and implementation, ensuring needs are met and tasks are executed in a timely and efficient manner. Prior to joining Vital Research, Viviane worked for the Department of Psychiatry at the Lausanne University Hospital in Switzerland. She worked on several clinical and non-clinical research studies collecting data, coordinating interdisciplinary projects and managing teams of interns. With this experience, Viviane brings strong organizational and communication skills, and high attention to detail. Viviane holds a BSc in Psychology from the University of Southampton, and an MSc in Neuropsychology from the University of Bristol in the United Kingdom.
Jennifer provides research support in the areas of data management, data collection, and project coordination. She tracks electronic data collection and scripts mobile survey programming. Prior to joining Vital Research, she worked for the United States Census and the University of Minnesota Health Studies office. Jennifer holds a Bachelor’s degree in Environmental Science, Policy, and Management from University of Minnesota Twin Cities.
Steve’s ability to juggle multiple projects along with his keen eye for detail, make him the go-to person for all things data. He puts nine years of experience at Vital Research to work in large-scale data collection, training preparation, project coordination, logistics, scheduling, stakeholder communications, reporting, internal and external supervision, social media, website and marketing development, online survey creation, and job applicant screenings. Steve’s analytical mind counterbalances with his aesthetic eye to keep a close eye on many layers of any project calling upon his expertise. An innate curiosity has taken his interests from the studies of music, theater, and journalism at Eastern Washington University and Whitworth University to a focus, primarily, on the elderly in our Aging and Disabilities division.
With more than 10 years of experience, Karilyn provides quantitative and qualitative data entry and processing support that is highly accurate and timely. She has special expertise in the analysis of open-ended survey comments and provides general research study support including qualitative data collection in the field, survey administration, telephone interviewing, and project coordination. Karilyn holds a Bachelor’s degree in Psychology and a minor in Business Management. Her strong foundation in research was established in part by her uniquely diverse business experience, which included studying demographic variables while working in the commercial real estate industry.
Julie is committed to accurate qualitative and numeric data entry. She also provides reliable general research study support to all project managers, including phone interviews, data collection in the field, and coding data. Julie has over 10 years of experience in the applied research field.
Jacob works within the Data Processing Unit, providing accurate entry and coding of qualitative and quantitative data. He also takes part in data collection, particularly in the form of phone interviews. He also provides support in other departments, offering aid to our project manager and administrative team as needed. Jacob holds a B.A. in Modern Languages and an MA in History.
Diana takes pride in providing the Vital Research staff with superior administrative support. Her positive attitude makes it easy for staff to rely on her support. On any given day, Diana will format a client report, create charts for a presentation, or prepare training materials for 50 field interviewers. She is also an integral member of the VR K’nex team, creating opportunities for staff members to volunteer at local community-based organizations, to celebrate milestones, and to connect with each other across divisions.
Technical support from Eliot for the Vital Research office in Los Angeles often provides new insight into the real or potential IT issues we face in striving to serve our clients. He provides expertise in all areas from desktop troubleshooting and local network solutions to mobile devices and telecommunications, web application development and cloud computing.
Christy has a keen eye for design. Her engaging graphics enhance proposals and reports and help us share meaningful data insights. She also provides general research study support to the office, including phone interviews and data entry. She has completed coursework in design and new media at Lawrence Technological University.