F.A.Q.

WHAT IS THE MINNESOTA NURSING HOME SHORT-STAY EXPERIENCE SURVEY? The Minnesota Department of Human Services (DHS) and the Minnesota Department of Health require performance measurement and public reporting for all Minnesota-certified nursing facilities. Short-stay residents recently discharged from nursing facilities will receive a standardized survey in the mail, asking about their experience and measuring their satisfaction with facilities.
WHO IS FUNDING THIS PROJECT? The Minnesota Department of Human Services is funding this project.
WHAT IS THE PURPOSE OF THE NURSING HOME SHORT-STAY EXPERIENCE SURVEY? The purpose of the survey is:
  1. To achieve the highest quality care possible in Minnesota’s nursing homes.
  2. To guide nursing facilities’ quality improvement efforts; and
  3. To provide an online public report that will help people who are looking for a nursing facility understand how the people who live there feel about it. The report card is available to the public at: http://www.health.state.mn.us/nhreportcard.
HOW DID YOU GET MY NAME? The DHS provided Vital Research, an independent research organization, with the names of residents who stayed in a nursing home for 30 days or less and have since been discharged. Your name was included in this list.
 
A few weeks after the survey is mailed, discharged residents will receive a reminder postcard. If the number of returned surveys does not meet the minimum number required, phone interviews will then be conducted with discharged residents whose surveys were not received.
ARE RESPONSES CONFIDENTIAL? Yes. To ensure your answers remain confidential, Vital Research uses identification numbers not names. Vital Research never discloses the names of anyone who did or did not participate in the survey. Furthermore, response results are only reported in the aggregate (the whole) to protect the anonymity of individual respondents.
CAN WE GET A COPY OF THE RESULTS? Facility ratings will be available, among other quality measures, on the Nursing Home Report Card at http://www.health.state.mn.us/nhreportcard.